Jotform vs. Google Forms: Which One Fits Your Needs Best?


Jack Wallen compares two heavyweights in the forms space, Jotform and Google Forms, to find out which service is best for which users.

Figure A: Jotform is on the left and Google Forms on the right.

Forms are a great way to collect data from customers, customers, employees, and other stakeholders. With this data, you can make smarter business decisions, help market your products, and be in a better position to build relationships with those who depend on your business.

But how do you go about creating the forms you need to collect this information? There are two major players in the world of forms, both of which offer many of the features you need to create forms that are easy to use and distribute. These two players are Contact form and Google Forms.

Which is the right option for you and/or your business? Let’s take a look at both and see what it’s all about.

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Comparison of Jotform and Google Forms features

If you look at it from a basic usage perspective, both services look pretty good. But, when you need a little more customization for your forms, Jotform might be the best option. With Jotform, you can easily add a company logo to the top of the form, remove any branding, and be sure the form will work well when viewed on mobile devices.

When it comes to building forms, both services use a fairly easy-to-use drag-and-drop interface. As you can see (Figure A), Jotform and Google Forms offer quite similar user interfaces where you can add and edit elements, as well as drag those elements to where they need to be in the form.

Contact form Google Forms
Removal of the mark Yes Nope
Conditional logic Yes Yes
Custom designs Yes Nope
Drag and drop builder Yes Yes
Electronic signatures Yes Nope
HIPAA Compliance Yes Yes
Mobile optimization Yes Nope
Payment integrations Yes Nope
SOC 2 compliance Jotform Enterprise Yes

Direct feature comparison of Jotform and Google Forms

Templates and Themes

Although you may be tempted to start creating your first form from scratch, both services offer an extensive library of form templates. Contact form has templates for Orders, Registration, Payment, Booking, Surveys, Consent, RSVP, Appointments, Contacts and more. Google Forms has far fewer templates, but has you covered for contact information, RSVP, invitations, registrations, registrations, comments, orders, job applications, time off requests, and more.

If you’re certain that you’d rather rely heavily on templates, the obvious choice here is Jotform. One thing to keep in mind, however, is that not all Jotform templates are free. Although there are a fair amount of free templates, paid options range from $1 to $39.99.

Sharing Options

With Jotform and Google Forms, there are multiple ways to share. Both services allow you to share via email and link. Also, both give you options to share a form via social media. But with Jotform, you also have the option to download the form in PDF format.

Jotform also includes many integrations, such as WordPress, Zoey, Facebook, Blogger, Google Sites, Joomla, Tumblr, Drupal, Weebly, Wix, Shopify, Magento and more.

Other Features

Let’s take a look at some of the other features found with each form service.

Contact form Google Forms
Assigned forms Progress indicators
Drafts Question formats
Reports File download
Favorites Reports and Analytics
Archives Quiz
Free PDF Editor Semi-automatic responses
QR codes Auto save
Google Drive integration YouTube video support

The price

When comparing prices, Google Forms is free and Jotform is not. Simple enough. Jotform offers a free plan but is limited to 5 forms per month. They also offer the following packages:

  • Bronze: $34 for 25 forms per month
  • Silver: $39 for 50 forms per month
  • Gold: $99 for 100 forms per month

So if you need unlimited forms and would rather not have to pay for a service, go with Google Forms and be done with it. If, however, you need a wider range of features and don’t mind paying for the service, go with Jotform.

Choosing between Jotform and Google Forms

The answer is quite simple: if you need forms with more customizations, a bigger library of templates, and lots of app integrations, and don’t mind paying for the service, Jotform is the right option for you. you. But if you prefer a free option with fewer features and templates, Google Forms is a great option.

Whichever path you take, you can easily create forms with each platform to get important information about your customer base or customer base. If the thought of collecting data haunts you, let those fears go away with the help of Jotform or Google Forms.

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